I complained about a problem with the product but I didn’t get any help
He ignored what I said and he said we selling so many products a year with no problems
Very disappointed with customer care
We are sorry to hear that the instrtuctions we sent you to add pegs to your bike has not been sufficient. If you can please send photos of what steps you have taken to instal pegs on your Wildcat we will try once again to diagonise why they aren't fitting. Please also confirm that you have removed the washer on the axle as the pegs won't fit if you don't remove the original washer as instructed. See the link to the diagram here https://cdn.shopify.com/s/files/1/2629/2326/files/ProPegs_7d4c281d-8dcb-4396-98ed-3e89fc0c65b6.png?v=1645270359
Had a tyre replaced and the customer service was so quick and easy to deal with. Very happy customer
So pleased you are happy James - we love hearing that. Always want people back out riding as quick as they can.
If you’re even thinking about getting the Mini Rocker Bike for your little legend DO IT. My son is absolutely OBSESSED with his. From the moment we unboxed it, it was game over for every other ride on, gadet or device! This thing is sleek, sturdy and cool as anything.
Wildcats, you’ve absolutely nailed it with this one. 10/10 would recommend to anyone with an adventure-chasing, mini daredevil at home - and theres no concerns with safety.
That is the best feedback Pamela, thank you for sharing. We aim for kids to be obsessed with their Mini Rockers - so it means the world to hear that your boy is loving it. We hope he has many hours of fun and excitement on his Wildcat.